Privacy Policy
Last updated: 08.15.2026
At Keevola, operated by Teodora Jewelry LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have.
1. Information We Collect
Information you provide:
- Name
- Email address
- Billing and shipping address
- Phone number
- Personalization details (names, messages, dates, coordinates, or other custom engraving inputs)
- Review content, including photos and videos you choose to submit
Information collected automatically:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time on site, and referring website
- Cookie and pixel data
We do not collect payment card details. These are entered directly with our payment processor and never reach our servers.
2. How We Use Your Information
- Process and fulfil your orders
- Produce personalized products to your specifications
- Communicate order updates and provide customer support
- Send review invitations, if you consent at checkout
- Send marketing emails, if you opt in
- Analyze site usage and improve our website
- Measure and improve our advertising
- Prevent fraud and maintain security
- Comply with legal and tax obligations
3. Who This Policy Applies To
Keevola sells and ships to customers in the United States only. This Privacy Policy is written in accordance with United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
4. Personalization Data
When you submit custom text, names, or messages for personalized products, this information is used strictly to produce and fulfil your order. It is shared with our production partners only to the extent required to make your item. We do not sell personalization content or use it for marketing without your permission.
5. Payment Information
We do not store your payment details. All payments are processed by [numele procesatorului — ex. Stripe, PayPal], who handle your card data under their own privacy policy and PCI-DSS standards.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to keep your cart working, remember preferences, analyze traffic, and measure advertising performance.
The tracking services active on this site are:
- Google Analytics 4 and Google Tag Manager — traffic and behaviour analytics
- Meta Pixel (Facebook/Instagram) — advertising measurement and audience building
- Pinterest Tag — advertising measurement
You can control cookies through your browser settings. Blocking non-essential cookies will not prevent you from browsing or placing an order.
7. Third-Party Services
We share your data with the following categories of service providers, only as needed to run our store:
| Service | Purpose | Data shared |
|---|---|---|
| Stripe | Payment processing | Name, email, billing address, payment details |
| Production and fulfilment partners | Order fulfilment and shipping | Name, shipping address, order and personalization details |
| CusRev | Collecting and publishing product reviews | Name, email, order details |
| Klaviyo | Email marketing and newsletters | Name, email, purchase history |
| Google, Meta, Pinterest | Analytics and advertising | Usage data, cookie identifiers |
| Website hosting provider | Website hosting | All data stored on the site |
We work with a network of production and fulfilment partners located in the United States and internationally. They receive only the information required to produce and deliver your order, and are not permitted to use it for any other purpose.
We do not sell your personal information.
8. Product Reviews
If you consent at checkout, you may receive an email invitation to review your purchase. These invitations are sent through CusRev, an independent review service. Reviews you submit — including photos and videos — may be published on keevola.com and on the CusRev platform. You can withdraw consent at any time using the unsubscribe link in any invitation email.
9. Data Retention
We keep order records for as long as required by tax and accounting law. Marketing contacts are kept until you unsubscribe. Analytics data is retained according to each provider’s default retention period. You may request earlier deletion where no legal obligation requires us to keep the data.
10. Data Security
We use SSL encryption, secured hosting, and restricted administrative access to protect your data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Receive your data in a portable format
- Withdraw consent at any time
- Opt out of the sale or sharing of personal information (California residents)
To exercise any of these rights, contact us at contact@keevola.com. We will respond within the timeframe required by applicable law. You will not be discriminated against for exercising your rights.
12. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us with data, contact us and we will delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision.
14. Contact Information
TEODORA JEWELRY LLC
EIN Number 36-5038647
Business Address: Fort Lauderdale, Florida, USA
✉ contact@keevola.com
🌐 https://keevola.com